Mbo99 takes the privacy and data security of every member seriously. This document transparently explains how we collect, use, store, and protect your information throughout your use of our platform.
All data transmitted between your device and mbo99 servers is protected with banking-grade SSL 256-bit encryption.
Your personal information is stored on secure servers with strict access controls. Only authorised staff are permitted to access it.
Mbo99 will never sell, rent, or share your personal data with any third party for marketing purposes.
You have the right to access, correct, or request the deletion of your personal data at any time through our support channels.
Important Note: This Privacy Policy describes mbo99's data protection practices and forms part of the Terms and Conditions platform. By using mbo99's services, you agree to the collection and use of information as described in this document.
Mbo99 is committed to protecting the privacy of every individual who uses our platform at mbo99.win. We understand that your trust is our most valuable asset, and we take this responsibility seriously. This Privacy Policy is drawn up to ensure you fully understand how your personal data is handled.
This policy applies to all information collected through the mbo99.win website, the mbo99 mobile app, and any interactions you have with our customer support team via live chat, email, or other communication channels provided by the platform.
We operate in accordance with internationally recognised data protection principles, including compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data handling process we carry out has a clear, lawful, and proportionate purpose in line with the services provided.
PDPA Compliance: mbo99 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal data processing we carry out is conducted lawfully, transparently, and for specific purposes.
Mbo99 only collects personal data that is strictly necessary to deliver a safe, seamless, and responsible platform experience. The data we collect can be grouped into several key categories:
| Data Categories | Type of Information | Requirements |
|---|---|---|
| Identity Information | Full name, national identification number (MyKad/passport), date of birth, gender | Mandatory – KYC verification |
| Contact Information | Email address, phone number, residential address | Mandatory – account communications |
| Financial Information | Bank account number, bank name, deposit and withdrawal records | Mandatory – transaction processing |
| Usage Data | Game records, betting history, login activity, session duration | Mandatory – security & responsible gaming |
| Technical Data | IP address, device type, operating system, web browser, network location | Mandatory – fraud prevention |
| Communication Data | Support chat records, emails sent, feedback submitted | Optional – service improvement |
Mbo99 does not collect sensitive information such as biometric data, medical records, or political views except in situations mandated by law and only with your explicit prior consent.
Your personal data is collected through various channels as you interact with the mbo99 platform. The following are the primary ways your information reaches us:
Every piece of data we collect is used purposefully and responsibly. mbo99 uses your personal information solely for the following purposes directly related to the provision of platform services:
Minimum Data Principle: mbo99 adheres to the principle of minimal data collection — we only collect data that is genuinely necessary for the stated purpose. We do not collect excessive or irrelevant information beyond the services we provide to you.
Mbo99 does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, in the course of platform operations, there are limited situations where your data may be shared with the following carefully selected parties:
All third parties we work with are required to comply with strict data protection standards and are only permitted to use your data for purposes agreed upon contractually. mbo99 conducts regular audits of all data partners to ensure ongoing compliance.
Warning: mbo99 will never request your credit card details, password, or PIN via email or chat. If you receive any such request claiming to be from mbo99, please contact our support team immediately as it is a fraudulent attempt.
The security of your personal data is mbo99's highest priority. We continuously invest in the latest cybersecurity infrastructure to ensure your information is always protected against unauthorised access, disclosure, alteration or loss.
While mbo99 takes all reasonable precautions to protect your data, please be aware that no security system is entirely foolproof. You also play an important role in keeping your account secure by using a strong password and not sharing it with anyone.
The mbo99 website uses cookies and similar tracking technologies to enhance your experience, understand how our platform is used, and keep your session secure. The following are the types of cookies we use:
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Ensures core website functions operate correctly, including login session authentication and security | Session / 24 hours |
| Performance Cookies | Collects data on how visitors use the website to help us improve platform performance and content | Up to 12 months |
| Functional Cookies | Remembers your preferences such as language, theme and display settings to deliver a more personalised experience | Up to 6 months |
| Security Cookies | Identifies and prevents fraudulent activity, automated bots and unauthorised access to the platform | Session |
You can manage and delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the mbo99 platform.
Mbo99 retains your personal data for the period necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulations. Our data retention guidelines are as follows:
Once the designated retention period has lapsed, your personal data will be securely deleted or anonymised in accordance with mbo99's established data disposal procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy principles we uphold, you have the following rights regarding your personal data held by mbo99:
You may request a copy of the personal data we hold about you at any time through our support channels.
If your data is inaccurate or incomplete, you may request that we correct or update it promptly.
You may request the deletion of your personal data, subject to applicable legal obligations and compliance requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without providing any justification.
You may request your personal data in a machine-readable format for transfer to another service provider if needed.
In certain situations, you may request that we restrict the processing of your data while any dispute is pending resolution.
To exercise any of the above rights, please contact the mbo99 customer support team via live chat or email at [email protected]. We will endeavour to process your request within 30 days of receipt.
The mbo99 platform is exclusively for users aged 18 and above. We do not knowingly collect, store or process any personal data from individuals under the age of 18.
All account registrations at mbo99 include age verification through a rigorous KYC process. Should we find that a child's personal data has been collected without parental or guardian knowledge and consent, we will take immediate steps to delete that data and close the relevant account.
Child Protection: If you believe your child under the age of 18 has registered an account on mbo99, please contact our customer support immediately. We will act promptly to address the situation and delete all related data.
Mbo99 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our business practices, the latest legal requirements, or improvements to data protection standards.
Any material changes to this Privacy Policy will be communicated to you via a prominent notice on mbo99.win or by email to the address registered in your account at least 14 days before the changes take effect.
The latest update date will always be displayed at the top of this document. It is your responsibility to review this Privacy Policy periodically. Continued use of the mbo99 platform after changes take effect constitutes your unconditional acceptance of the amended terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how mbo99 handles your personal data, we encourage you to contact us directly. Our team is ready to assist you at any time.
Mbo99 is committed to addressing every privacy-related inquiry with the utmost seriousness and professionalism. Your trust is the lifeblood of our platform, and we will continue working hard to ensure your personal data remains fully protected at all times.
Privacy at mbo99 is more than a written policy — it is a core value that shapes every system design decision and operational process we follow.
Your data is protected by multiple layers of security, including encryption, access controls, threat monitoring, and ongoing periodic audits.
We clearly explain what we collect, why we need it, and how it is used. No hidden terms or undisclosed data practices.
You have full control over your data — from accessing and correcting it to requesting deletion, all manageable through our support channels.
All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
All third parties we engage for data processing are bound by strict confidentiality agreements and must adhere to the security standards we set.
The mbo99 security team continuously monitors the latest cybersecurity threats and updates our protective measures to stay ahead at all times.